At Rukn Al Wadi Furniture, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us.

1. Information We Collect

We collect various types of information, including:

• Personal Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit/debit card details (processed securely through payment gateways; we do not store this information).
• Order Details: Purchase history, order preferences, and delivery information.
• Technical Data: IP address, browser type, device information, and website usage patterns.

2. How We Use Your Information

We use your information to:

✅ Process and fulfill your orders efficiently.
✅ Provide customer support and respond to inquiries.
✅ Improve our website, services, and customer experience.
✅ Send updates, promotions, and special offers (only if you opt-in).
✅ Ensure website security and prevent fraudulent activities.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data. This includes secure servers, encryption, and strict access controls to prevent unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

• Trusted service providers (e.g., payment processors, delivery partners) to complete your order.
• Legal authorities, if required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal information.

7. Your Rights

You have the right to:

✔ Request access to the personal data we hold about you.
✔ Update or correct your information.
✔ Opt-out of marketing emails by clicking the “unsubscribe” link in our emails.
✔ Request data deletion, subject to legal obligations.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

Email: sales@ruknalwadifurniture.ae